FAQ

What services does Novel Pharmacy provide?

Novel Pharmacy offers comprehensive pharmaceutical care, including prescription dispensing, medication counselling, medication therapy management, health screenings, wellness advisory services, and supply of over-the-counter medicines, first aid materials, and personal care products. We also provide technology-enabled medication adherence support and seamless prescription refills.

Yes. Our licensed pharmacists are available to provide professional guidance on medication use, dosage instructions, possible side effects, and drug interactions. We also offer advice on lifestyle adjustments that can support your overall health and treatment outcomes.

You can conveniently reorder your medications through our refill system. Once your prescription is verified, our team will process the refill and ensure continuity of your treatment without interruption.

What health screening services are available?

We provide preventive health screening services including blood pressure monitoring, blood glucose testing, cholesterol screening, and general health risk assessments. These services help with early detection and better management of health conditions.

Absolutely. Our services are delivered by licensed pharmacists and trained healthcare professionals operating under the regulations of the Pharmacy Council of Nigeria (PCN) and in accordance with Good Pharmacy Practice standards.

We implement strict medication safety protocols including prescription verification, drug interaction monitoring, adverse reaction reporting, and controlled storage systems to ensure all medications dispensed are safe and effective.